Privacy Policy for Scalerify.com – SaaS solutions

1. Introduction

Welcome to Scalerify.com! This Privacy Policy explains how Scalerify.com ("we," "us," or "our") collects, uses, shares, and protects information in relation to our website, software, tools, and services (collectively, the "Service").

This policy applies to all visitors, users, and others who access the Service ("Users," "you"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

A. Information You Provide Directly to Us:

• Account Information: When you create an account, we collect information such as your name, email address, and password.
• Payment Information: When you subscribe to our Premium Services, our third-party payment processor (e.g., Stripe, PayPal) will collect your payment information (such as credit card details and billing address). We do not store your full payment card details on our servers.
• Communications: If you contact us directly for support or other inquiries, we may receive additional information about you, such as the contents of your messages and any attachments you may provide.

B. Information We Collect from Third-Party Services (Amazon):

Amazon Account Data: To provide the core functionality of our Service, you must authorize us to connect to your Amazon Seller Central and/or Amazon Advertising accounts via their respective Application Programming Interfaces (APIs). When you grant this authorization, we collect and process data from your Amazon accounts, which may include:

• Sales and order data
• Inventory levels and product information
• Customer feedback and reviews (anonymized where possible)
• Amazon Advertising campaign data (e.g., clicks, impressions, spend, sales, keywords)
• Performance reports and other related business metrics.

We only access the data necessary to provide the features of our Service. Your Amazon API credentials are encrypted and stored securely.

C. Information We Collect Automatically (Usage Data):

• Log and Usage Data: We automatically collect information when you use our Service, including your Internet Protocol (IP) address, browser type, operating system, pages visited, the time and date of your visit, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

We use the collected information for various purposes:

• To Provide and Maintain Our Service: Including connecting to your Amazon account(s) to display dashboards, analytics, and provide optimization tools.
• To Process Transactions: To manage your subscriptions, payments, and billing for our Premium Services.
• To Improve Our Service: To understand how our Users interact with the Service, to monitor performance, and to develop new features and functionality. For this purpose, we may use aggregated and anonymized data.
• To Communicate With You: To respond to your comments and questions, provide customer support, and send you technical notices, updates, security alerts, and administrative messages.
• For Marketing: To send you promotional emails about new products, special offers, or other information we think you may find interesting. You may opt out of receiving these communications at any time.
• To Display Advertising: For users of our Free Services, we may use information (such as non-personally identifiable usage data) to display third-party advertisements (e.g., via Google AdSense).
• For Security and Legal Compliance: To prevent fraud, enforce our Terms of Service, and comply with legal obligations.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following limited circumstances:

• Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting (e.g., AWS, Google Cloud), payment processing, email delivery, and analytics. These providers are contractually obligated to protect your data and use it only to provide the services we have requested.
• Advertising Partners: For users of our Free Services, we may share non-personally identifiable information with advertising partners (like Google) to enable them to display relevant ads. These partners may use cookies and other tracking technologies.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of Users or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

IMPORTANT: We will never sell, rent, or share your specific, identifiable Amazon Seller Data with other users, third-party marketers, or unaffiliated companies for their own marketing purposes.

5. Data Security and Retention

We use commercially reasonable administrative, technical, and physical safeguards to protect the information we collect from loss, theft, and unauthorized use, disclosure, or modification. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems.

We will retain your personal information for as long as your account is active or as needed to provide you with the Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access: You have the right to request copies of your personal information.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure (Right to be Forgotten): You have the right to request that we erase your personal information, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us here. We may need to verify your identity before responding to your request.

7. Third-Party Services

Our Service may contain links to other websites and services not operated by us (such as Amazon, Google AdSense, or our payment processor). This Privacy Policy does not apply to third-party services. We strongly advise you to review the privacy policies of every site you visit.

8. Children's Privacy

Our Service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us here.