Refund Policy for Scalerify.com – SaaS solutions

1. General Subscription and Refund Policy

Due to the nature of our digital services, which provide immediate access to our premium tools, data, and features upon payment, all subscription fees are generally non-refundable.

When you purchase a subscription, you acknowledge and agree that:

• You are paying for access to our Premium Services for the duration of the billing cycle (monthly).
• The subscription fees are charged in advance for each billing period.
• We do not offer pro-rated refunds or credits for partially used subscription periods, for any time you did not use your account, or if you cancel your subscription before the end of the current billing cycle.
• Our "no refund" policy is in place to prevent misuse of our services and to protect our intellectual property.

2. Subscription Cancellation

As detailed in our Terms of Service, you have the right to cancel your subscription at any time.

• You can cancel your subscription through your account settings on our platform.
• Upon cancellation, your subscription will not automatically renew for the next billing cycle.
• You will continue to have full access to the Premium Services until the end of your current, paid billing period.
• Canceling your subscription does not entitle you to a refund for any fees already paid.

3. Exceptional Circumstances for a Refund

While our policy is strictly non-refundable, we may, at our sole discretion, consider a refund request under the following specific circumstances:

• Proven Billing Error: If we have made a demonstrable error in billing, such as a double-charge for the same billing period or charging you after your subscription was already successfully canceled according to our systems.
• Prolonged Service Unavailability: In the unlikely event that our Premium Services are completely unavailable or non-functional for a significant and prolonged period (e.g., several consecutive days) due to a fault on our end. This does not include scheduled maintenance, minor bugs, or issues related to third-party services (like Amazon's API).

Refunds will NOT be considered for any of the following reasons:

• You forgot to cancel your subscription before the renewal date.
• You did not use the service during your subscription period.
• You are dissatisfied with the features or results (we offer Free Services to allow you to evaluate our tools).
• You purchased the subscription by mistake.
• You have violated our Terms of Service.

4. How to Request a Refund (Under Exceptional Circumstances Only)

If you believe your situation falls under one of the exceptional circumstances listed in Section 3, you must:

• Contact our support team here within 14 days of the charge in question.
• Provide your account username and the email address associated with your account.
• Include a clear and detailed explanation of the issue, along with any supporting evidence (e.g., screenshots of the billing error).

Our team will review your request on a case-by-case basis. Submitting a request does not guarantee a refund. All decisions made by Scalerify.com are final.

5. Free Services

Our Free Services are provided at no cost. As no payment is made, there are no fees to be refunded.

6. Policy Changes

Scalerify.com reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our Services after such changes have been posted will constitute your acceptance of the new policy.

7. Contact Information

If you have any questions about this Refund Policy, please contact us here.